- Comprehensive functionality for the member-based organization.
ClearVantage 9 provides streamlined, integrated functionality to effectively manage every aspect of an organization. ClearVantage has integrated modules for member relationship management, membership dues and renewal management, product sales, event management, certifications, order fulfillment, inventory management and purchasing, call center management, financial management and accounts receivable, subscription management, document management, workflow management and more.
- Electronic Commerce “Out-of-the-box.”
Members can apply and pay for membership; purchase products and subscriptions; register for events; track order status; renew memberships; update profiles; join committees; pay outstanding bills; submit documents; take surveys; search the member directory; receive legislative alerts and review all account information, all online and in real time.
- Advanced CRM.
ClearVantage 9 makes it easy to segment members by key characteristics and then design, execute and analyze “precision” marketing campaigns that achieve unparalleled results. Member representatives have all member history at their fingertips – interests, products purchased, events attended, service history, outstanding orders, even the dog’s name. The ClearVantage Service Center informs member representatives of a member’s outstanding issues, upcoming events and recently purchased products. The Service Center analyzes the member’s profile and notifies member representatives what other products or services the member may be interested in – and makes ordering them a one click process. This same level of service is available to the member online.
- Website Content Management.
Putting new products, events and services on a website is as simple as clicking the “Available on Web” checkbox in ClearVantage. Prices, descriptions, key words, pictures, etc. are instantly updated on your website as soon as you enter that information in ClearVantage.
- Integration with Suppliers and Shippers.
ClearVantage 9 utilizes web-based services from major companies to provide real-time tracking of shipping information (e.g., UPS and FedEx) and product delivery schedules.
- Fast Implementation.
Euclid's comprehensive yet fast implementation approach allows us to work with clients to streamline processes, convert organizational data, train staff, and have clients up and running in a fraction of the time our competitors can.
- Highly Scalable.
Runs on multiple database platforms, including SQL server and Interbase, and supports thousands of users and millions of customers. Our customers have taken in $1M in online sales in a single day.
- User-friendly Interface.
Organizes all member and organizational information into a “single view” format allowing users to quickly access and act on all types of member and organizational information.
- Stellar Customer Service.
From kickoff to implementation and beyond, we work closely with our clients to help realize and exceed their business goals.